Dear Andy,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're extremely pleased with your Lobster Chair and Ottoman, and that it has exceeded your expectations both in comfort and style. It's great to know you found it so relaxing that you fell asleep in it on the first night!
We’re also delighted that you found our customer service team helpful and attentive – we always aim to provide the best possible experience for our customers.
I appreciate your suggestion regarding the assembly process. We will certainly take this on board and look into providing clearer instructions or a simpler method to improve that aspect.
If there's anything else we can assist you with, please don't hesitate to get in touch. Enjoy your new chair and ottoman!
Best regards,
Bella
HOMEBELLA TEAM