B2B Terms and Conditions

1. Acceptance of Terms

By placing an order with HOMEBELLA.UK ("the Company"), you agree to comply with and be bound by the terms and conditions set forth below. These terms and conditions may be subject to change, and it is your responsibility to review them periodically.

2. Orders and Delivery Time Frame

2.1 All orders are subject to availability and acceptance by the Company.

2.2 The standard delivery time frame for orders is 2-5 business days from the date of purchase.

2.3 The Company will make every effort to ensure timely delivery; however, unforeseen circumstances may cause delays. In such cases, the Company will communicate promptly with the buyer.

3. Returns Policy

3.1 Returns are accepted only for damaged items or incorrect shipments.

3.2 Buyers must notify the Company of any damage or incorrect items within 2 days of receiving the order.

3.3 To initiate a return, please contact us at returns@homebella.uk and provide your order number and details of the issue. A return authorization will be issued upon review.

3.4 The Company will not accept returns for any reason other than damage or shipment error.

4. Contact Information

For sales inquiries, please contact us at sales@homebella.uk.

For returns and related matters, please contact us at returns@homebella.uk.

5. Discounts and Free Delivery

5.1 All orders qualify for a 10% discount, which is automatically applied at the checkout.

5.2 Free delivery is included with every order.

6. Tracking Information

6.1 The Company provides a tracking number for all orders.

6.2 Buyers can track their orders through the carrier's website using the provided tracking number.

7. Additional Delivery Attempts

7.1 If a delivery attempt is unsuccessful, the Company will make additional attempts as necessary.

7.2 Any additional delivery attempts beyond the standard will be chargeable. The buyer will be informed of the associated charges before the attempts are made.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By placing an order with HOMEBELLA.UK, you acknowledge that you have read, understood, and agreed to these terms and conditions.